Refund Policy

At The Core Pench, we strive to provide the best experience for our customers. This Refund Policy outlines the terms and conditions under which refunds are issued for our services, bookings, and products.

1. Eligibility for Refund

Refunds are considered under the following conditions:

  • Cancellation by Customer: If you cancel your booking or order within the permitted cancellation period, you may be eligible for a refund as per our cancellation policy.
  • Service Unavailability: If we are unable to fulfill your booking or service due to unforeseen circumstances, a full refund will be issued.
  • Product Issues: If you receive a defective or incorrect product, we will offer a replacement or refund, subject to verification.
2. Non-Refundable Cases

Refunds will not be issued in the following scenarios:

  • Last-minute cancellations outside the allowed cancellation period.
  • No-shows for scheduled bookings or services.
  • Digital products, e-books, or online services that have already been accessed.
  • Any request that does not comply with our refund eligibility criteria.
3. Refund Process

To request a refund, please follow these steps:

  1. Contact Us: Email us at info@thecorepench.com with your order/booking details and the reason for the refund request.
  2. Verification: Our team will review your request and verify the claim. We may ask for additional information or proof (e.g., images for defective products).
  3. Approval & Processing: If your refund is approved, the amount will be credited to your original payment method within 7-10 business days. Processing times may vary depending on your bank or payment provider.
4. Cancellation Policy
  • For Bookings: Cancellations made within the allowed cancellation period will receive a full or partial refund as per our cancellation terms.
  • For Products: Return requests must be made within 7 days of receiving the product. Refunds will be processed only if the product is returned in its original condition.
5. Late or Missing Refunds

If you haven’t received a refund within the expected timeframe:

  • Check your bank account again.
  • Contact your bank or credit card provider, as it may take some time for your refund to be officially posted.
  • If you still have not received your refund, please reach out to us at support@thecorepench.com.
6. Modifications to this Policy

We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on this page with the revised effective date.

7. Contact Us

For any questions or refund requests, please contact us at:

The Core Pench
📧 Email: support@thecorepench.com
📞 Phone: +91 9422117338

By using www.thecorepench.com, you agree to the terms of this Refund Policy. Thank you for choosing The Core Pench.